Malay · Work & Business
Customer
A person who buys goods or services.
Pelanggan sentiasa betul.
The customer is always right.
The word 'pelanggan' is derived from the Malay verb 'langgan', meaning 'to subscribe' or 'to order'. Historically, it has evolved to describe a customer or client in a business context.
'Pelanggan' is commonly used in both formal and informal registers, primarily in spoken and written contexts across Malaysia and Indonesia. It is particularly prevalent in customer service and retail environments.