English · Work & Business
kpi
/ˌkeɪ.piːˈaɪ/
[/ˌkeɪ.piːˈaɪ/]
key performance indicator
Advancednoun
Definition
A measurable value that shows how effectively an objective is being achieved.
Example
Customer satisfaction became the most closely watched KPI for the support department.
Customer satisfaction became the most closely watched KPI for the support department.
Etymology
Acronym for 'key performance indicator', from late-twentieth-century management.
How & Where It’s Used
Used in business management and performance tracking.