English · Work & Business
/lʊk ˈɪn.tuː/
[/lʊk ˈɪn.tuː/]
investigate
To investigate or examine something in order to find out the facts.
The manager promised to look into the complaint and respond to the customer within three working days.
The manager promised to look into the complaint and respond to the customer within three working days.
From 'look' plus 'into', extending the literal act of peering inside to investigating.
Neutral to formal, common in customer service and official contexts.